Refund Policy

Policy Overview

Dewangan Shaadi follows a strict no-refund and no-cancellation policy. Once a payment is successfully completed, it cannot be reversed, refunded, or adjusted in any form.

This applies to all subscription plans, premium features, and any other paid services available on the platform.

What This Means

• All payments are final and non-reversible
• No cancellation is allowed after purchase
• No refunds for unused time or unused features
• No partial or full refunds under any condition
• Account deletion or inactivity does not qualify for refund
• Dissatisfaction or disputes do not make you eligible for refund

Service Nature Disclaimer

Dewangan Shaadi is a matchmaking platform and does not guarantee marriage, relationship success, or partner compatibility.

Payments are made for access to platform features and services only, not for any assured outcome.

Payment Responsibility

The user is solely responsible for reviewing all plan details, features, and pricing before making a payment.

Once payment is completed, it is considered final and binding.

Failed or Pending Transactions

If a payment is deducted but the service is not activated due to technical issues, the amount will be automatically reversed by the payment gateway or bank.

We do not process refunds manually. Users must contact their bank or payment provider for resolution.

Fraud & Misuse

Any fraudulent activity or misuse may result in account suspension without notice.

No refund will be provided in such cases.

Chargeback Policy

You agree not to initiate any chargeback or dispute.

Any such attempt may lead to account suspension and legal action.

Before Making Payment

• Carefully review plan features and pricing
• Read all terms and conditions
• Try available free features first
• Contact support if you have doubts

Customer Support

Our support team is available to assist with technical issues.

Only communication through official email will be considered legally valid. Conversations via phone, WhatsApp, or other platforms are not official.

Jurisdiction

All disputes shall be subject to courts in India.

Legal Compliance

By using our services, you legally agree to this policy.